Book your Complaint on new Online Portal of BSNL

| October 31, 2012 | 280 Comments

In an effort to improve the image of BSNL‘s customer services in its subscribers, BSNL have now integrated all the complaint booking portals and introduced one single portal where customer of any type of service may lodge the complaint.On this new online complaint portal, you may book complaint of any type whether it is related to your landline, mobile, broadband, misbehavior by staff, WiMax etc 

BSNL is claiming that they will monitor each and every complaints booked on this portal and monitoring will be done, from the SSA level to the corporate office of BSNL which is situated at New Delhi, to resolve the complaint within specified time period set by the BSNL/TRAI. Here SSA is the place where you are residing and taken the connection from the BSNL.

But before booking complaint on this portal, first you have to book you complains at BSNL’s complaints booking Toll Free Number like 198, 1500, 1501, 1503 etc as per nature of the complaint.

And if your complaint doesn’t get attended and your problem is not resolved within a specified time period  then you may lodge the complaint on this new online portal.

Booking of compliant on this portal is simple, you just go the website by clicking here :http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp  and then select Telecom Circle or State, Fill your details along with contact number which is must because BSNL Authority will contact you with this contact number. Mention your complaint/ problem/ Grievance in brief and then submit it. You will get one ID and you must note down it so that you may follow your complaint in future.

Update :In case your grievances are not resolved at BSNL office, you may lodge the complaint at http://pgportal.gov.in/, here you should select Department/Ministry as Department of Telecommunication and fill up other details . You can explain your grievance in 4000 characters, so explain clearly.

 

You may share your experiences with BSNL here in Comments

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Comments (280)

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Sites That Link to this Post

  1. Bsnl Broadband Complaints Booking | August 27, 2014
  2. BSNL portal online | November 7, 2014
  3. BSNL phone complaint | November 7, 2014
  4. BSNL pg portal | November 7, 2014
  5. BSNL online complaint | December 2, 2014
  6. BSNL ll complaint | December 10, 2014
  1. deepak n lalaji says:

    Dear Sir
    I recharge for 42/- rs being my wife’s mobile no 9427156456 inactive .my transection id for on line recharge 23642107 time17:49:23 amount 42/- on 22nd june 2013,

    I failed to get massage,and on 1503 i wait for 30 minutes onspeaker phone
    for 3 times.

    with very regratefully say that poor customer service you have..

    deepak lalaji
    9427156056

  2. Monica says:

    Hello sir

    I am monica resident of Jammu . I am using BSNL 3g service , but here service is too poor , even i can’t open a simple google page. please do something

    Monica

  3. Land line No 0361 2571241 is under break down W.R .F . middle of Nov/12 . Kindly investigate into the matter

  4. Rafi Ahmad says:

    Land Line no. 0120-2397014 is dead since 1.5 month we are calling customer care no one responding SDO Mr. Parihar we are calling him many times but he is not answering we would like to know who will be care of customers??????????????

  5. ankur patel says:

    Hellllooo sir
    Here is ankur patel.m compalin for shiftting my bsnl phone last 1 months but noboday can rply my complain nd nobody can work that on.so pls do me a flevour. I want need rply possitiv ok.
    Nd also m paid bill every months but last 6 months my phone is not working. So m not a dumb ok.
    If u need money then tell me i pay for this ok

    • Vishal says:

      Dear Ankur, You must lodge your complaint on the link as provided in the post.
      You can also meet personally or tell your grievance over phone directly to the highest authority of your area, not below the rank of General Manager, BSNL. You can find the name and telephone number of General Manger of your area on BSNL website.
      Your telephone could be shifted in one day.

    • hasmukhpatel says:

      ok

  6. Subramanya B.K. says:

    Sir, I have a bsnl mobile no.9483902505 which was issued on special offer to talk with my landline no. 08226240897 free of charge for a limited minutes in a day. During topup the validity for the same mobile number, the shopper is charged Rs.49/-(for extension of validity) and the plan is automatically changed to Suvrana Karnataka mithra. This has occured accidently.. Sir, kindly restore the orginal plan for the mobile no.9483902505.

  7. vishal kumar says:

    there is a mobile tower of bsnl near road no 2 muzaffarpur bihar … on the top of hospital which is not providing signals for the user. because the tower has no electric connection for a long time and it run only whenever the electric gone then generator starts and transmit signal according to the office. the office has not getting ectric connection for very long time.. the user of bsnl getting more trouble for call drop, call fail, data transfer, and weak internet speed.. mobile signal catches for other tower which a very long distance.. but the office cant resolved it.. office continue ignore it

  8. Manoranjan Patnaik says:

    0671-2300367 Brundaban Patnaik, telephone is dead, payment is updated till Jul’13. still after several reminders the same is not repaired, on enquiry it is understood there is some problem in the cable line. please resolve the issue and confirm.

  9. gaya says:

    Recently, I had online topup-recharge my mobile but transaction failed and an amount of Rs.220 deducted from my bank account but not refunded back into my account. So, I think to lodge a complaint for it. So, real story start now. For two three days continuously I tried the complaint phone no 1503 of BSNL but nobody attended the phone for several hours. I tried the sms services complaint system at 51503 but no response. I used the complaint portal “http://portal.bsnl.in/bsnlcca/login.aspx” but it is not working. After selecting the choice it does not respond further. Registration of mobile also not respond with a password. There displaying another method of complaint booking through e-mail at “bsnl_wscc_bhopal@bsnl.co.in”, but actually a fake mail address bouncing back the mail. A government department is cheating. At following webaddress – “http://www.bsnl.co.in/opencms/bsnl/BSNL/about_us/consumer_griev.html” there displaying PG appellate authority to choose with displaying an e-mail address – “@bsnl.co.in”. Any computer layman will learn that it is not a mail address or incomplete. Not worked. A office telephone number was displayng – 0755-2767370, but on making a call the system announced that “this number does not exist”. What a government department complaint system – All information are either fake or not working at all. How a citizen can raise his complaint? Or for a trifle amount I approach a court every time? How transparency will come and how we can eradicate the corruption?

    • Raj says:

      Hi
      You are right
      I too have a similar problem but of over billing
      the worst part is that the staff their is open asking for money
      i am still fighting
      lets see
      what the chairman does hopefully he is man with some principle

  10. stfu says:

    Government workers get salary in each month regardless how bad they perform at work. Most of India’s govt workers suck so much and that is the reason of poor service in every sector. Just get the job , then go to job and sleep..and get salary..

    Dont use any fucking govt services .. avoid as many as u can. They dont give any fuck about your complaints. Use all private sector services.

  11. Manoj says:

    Sir..
    My name is Manoj… I have very big problem I don’t know you take the action or what.
    My landline number is 00914802852390…..all most 25 years I’m using in B S N L..Around
    3 years using internet cable connation also a very month 2,,3..time on act, and D S L also, not working
    When we call our branch in Kerala ..kodugaloor S N Puram after 2 days they come and repairing
    When your staff come to fix we giving nice tip also…maybe u are staff thin king every month get nice
    Tips from my said ….please..Sir solve this problem other ways I will disconnect telephone and internet
    Cable connection…I hope B S N L Company taking action.
    Manoj.k.k.
    Kattuparambil ,house
    Mathilakam..post
    Pin…680685
    India ,kerala,Thirssor

  12. mohd gufran shaaikh says:

    sir my bradband is off pls check in gursahaiganj kannauj 209722 my no. 05691283035

  13. santosh says:

    My recharge not succesful my transation id mobikwik 1388129959506655 my mobile no7588583915 on reacharge rs 109 my recharge give

  14. Pradeep joddha says:

    sir
    Here is Pradeep Joddha
    my land line compalin
    last 5 months my phone is not working.
    my landline no.02774284040

  15. prasanta kumar banerjee says:

    Sir, my land line phone no.033-25323600 is dead since last 5(five) months. complains were lodged several times to cocerned authority.no action was taken till date. now what i found the tel .bill from last 3 (three) months is coming with an abnormal hike though i have bill plan -plan1200 annual for which the amount was dedeucted through my bank savings account in due time.. sir i request for your kind attention & do the necessary action to resume the line.

  16. vijay says:

    Your costomer care are not solving my problme.

    • Vishal says:

      Hi Vijay, It is better, if you lodge your complaint on the BSNL portal, a link of which is given in the post, just click the link and fill up the details. One more thing, you can do, send a direct e-mail to General Manger of your city with a copy to CMD of BSNL. You can find the e-mail IDs of both offers from the website of BSNL.

  17. Rashmi says:

    Thanks! I was looking for this facility but as usual, it is impossible to find anything on their website.

  18. DHARANIDHAR DAS says:

    Sir,
    My Landline NO. 033-25657464 is out of order since 12/12/2013. Kindly look into the matter.

  19. yernibabu kommoju says:

    Hi this is yernibabu, my land line number (08922 202065 wire less) we are using this number from last 5 years.
    But from last one and half year land line charging is not giving atleast 10 minutes of charging backup hence we are not able to use my land line phone.
    we had informed to srungavarapukota bsnl office 3 to 4 times but no proper response.
    This is my last complient regarding this issue my family member planning to disconnect this land line permanently if no one responded.
    Thanks,
    Yernibabu K
    Ph: 090364007673

  20. S.Sathyamoorthy says:

    Dear sir,

    I have getting some unwanted messages through mobile like voice chat by different numbers from BSNL and charging for that message for above 300 rupees within 6 days.so please repay our amount for these numbers (9487230739,8903530739) within 14 days and stop sending these unwanted messages otherwise I will go to the consumer court.

  21. SALIM M. HALAIPOTRA says:

    dear sir.
    My Landline NO. 0286-2251800 and my mobile no. 9427105016 my mobile not covrege in my home and broadband speed very slow Your costomer care are not solving my problme.I hope B S N L Company taking action.

  22. manimekala says:

    my mbl no recharged through the internet but not recharge then my cash is also detected

  23. Navin Chauhan says:

    Telephone No.: 0120-2485110

    Dear Sir,

    Its with great grief I am writing this letter to you.

    For past 7 to 8 months I have been chasing the BSNL office to get my telephone line fixed but since then there is no action and till date the phone line is dead.

    What I am hearing from them is that the have changed there office as a result they need to lay down the new lines and they dont have the funds for the same.

    Also please note that for 5 months I have paid my bill in anticipation that my telephone line will get fixed but now out of sheer frustration I haven’t paid the last 2 months bill and why should I pay ????

    I would now humbly request you to please close my connection and I do not wish to pay further.

    Regards,
    Navin

  24. aamadmi says:

    my land line is dead from 15 days i complained ,and still it is not coming , they closed my first complain today , then again i registered another complain , can any one help me , my land line number is 05122400209. in the period of one month this is second time happened with me .

  25. Vishal says:

    Update :In case your grievances are not resolved at BSNL office, you may lodge the complaint at http://pgportal.gov.in/, here you should select Department/Ministry as Department of Telecommunication and fill up other details . You can explain your grievance in 4000 characters so explain clearly.

  26. prasanta kumar banerjee says:

    my phone no.033-25323600 dead since last one month.this land phone connects to me with my all family & friends & old office work which iwas associated. a report was made in the concern office. no improvement is found. an early action is appriciated.

  27. Nitish Pandit says:

    I am from Tura, Meghalaya. My land line (No. 03651220623)is not working properly for last few months. If I call some one, he/she does not hear my voice clearly though I can hear it. Several complaints lodged, linemen came, but problem remains as it is. What surprises me the most is that my complaint is closed within a day or two without the problem being resolved. The problem is not with the receiver, that I made sure by replacing it. May I , therefore request BSNL through this platform to get my problem solved?

  28. mohan lal says:

    deactive all active service mob no 9463728153

  29. Natisha says:

    Very good blog! Do you have any suggestions for
    aspiring writers? I’m planning to start my own website soon but I’m
    a little lost on everything. Would you advise starting with a free platform like WordPress or go for a
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  30. jyoti sankar dash says:

    bsnl number 9437097539 has been lost for last two days

  31. Sheikh Fukhurdin Chesti says:

    Complaint against non functioning of BSNL Tower

    dear Sir,
    Its with great grief i am writing this letter to you
    Care taker of BSNL Tower installing at Nagam Tehsil Chadoora District Budgam Kashmir Srinagar is very careless he is not performing his duties honestly the Tower remains shut off and on due to his negligence.The oil issued him for ruining of generator is sold in black marketing by the said person .it is therefore requesetd that action may kindly be taken against tower care taker namely Nazir Ahmad Shah S/o Gh Mohammad Shah R/o Dalipora Nagar Tesil Chadoora District Budgam State J &K ( Through Subscribers of BSNL of said locality

  32. dr.n.p.parmar says:

    my phone no is 2776147 and my phone is not working properly last 10 days.
    my internet is also not working.we cant not get speed of our internet.our plan is 999 for every month we are wasted our money so plz do this properly. if you are not do this properly then i will disconnect this connection.my address is A/9 aradhana soc new sama road nizampura baroda
    phone no.9898076147

  33. Sunil kashyap says:

    Dear Sir
    I need your possitive suggestion
    Actually i have given my id 5 times to port out
    But i couldn’t be possible all time.
    Now what can i do

  34. karthik says:

    OUR BSNL LANDLINE NO 23460326 is dead from last month please make it as soon as possible

    contact number 9343225133

  35. thangakoya c.p says:

    Sir.,pleas return back the plan of stv47..pleas pleas pleas this is my requist…

  36. N.M.Jain says:

    Sir
    I received message;
    Dear Subscriber, you are charged Rs. 5 .00 for service subwapcrib of renewal date 12.06.2014, For Ddesubscibe send SMS STOP to 57171.
    where as I had never requested for such services in past and after sending the message as stated above , message again received that other services are going to be in process. I had contacted on telephone number 1503 on dated 19.06.2014 at 6.30 PM and call was forwarded to Executive and mobile was in on position for 20 minutes.
    In last four months Rs. 5.00 debited on account of one or other reason. I received the message that no this type service is activated on my mobile whereas amount is regularly deducted.
    My mobile number is 9414864982,
    Please look into the matter and arrange refund of amount deducted illegally.
    thanks

  37. sanjay verma says:

    Dear sir i recharged my mobile two time with RS-155 data plan but the recharge is fail but amout deduct from my account that is 2*155=310 please register my complaint and cradit my mony in my account my mobile no is 9405527805

    Thank’s

    Cyber Receipt Date:24/06/2014 2:24 PM

    ___________________________________________________________________________

    Transaction Details
    ___________________________________________________________________________

    Account Number : 911010055634218
    Transaction Date : 24/06/2014
    Transaction Amount : (INR)155.00
    Transaction Type : DR
    Transaction Description : INB/109879379/PAYU.IN/

    Cyber Receipt Date:23/06/2014 1:52 PM

    ___________________________________________________________________________

    Transaction Details
    ___________________________________________________________________________

    Account Number : 911010055634218
    Transaction Date : 23/06/2014
    Transaction Amount : (INR)155.00
    Transaction Type : DR
    Transaction Description : INB/109782461/PAYU.IN/

  38. R. Shetty says:

    We having BSNL land line for last ten years and we request for internet what you can’t provide due to 7 KM distance from Kinnigoli exchange. Now my request is , why you cannot upgrade and provide internet
    ?

  39. abdul hafeez says:

    sir
    i have complaine
    in my mobile no.9482417861
    please de-activate the jokes
    i a requesting you please
    my phone number is 9482417861

  40. sishu says:

    Complaint booking portal is all fine, but wtf is ‘Place-Exg Code’? When we are giving our telephone no, why do they again need this ‘Place-Exg Code? Is it not obvious to them which exchange the faulty telephone belongs to? And as a customer, I couldn’t locate this funny looking ‘Place-Exg Code’ anywhere from my landline bill. These government organisation make life as difficult as possible for their customers.

  41. vishal kumar makhija says:

    i have wi fi net, my internet is working but not wi fi facility

    mob 9414222299

  42. vishal kumar makhija says:

    i have wi fi net, my internet is working but not wi fi facility

    mob 9414222299

  43. rahul satav says:

    I have give the sim card under krushi plan 128 i have change this pan to 108
    What can i change my plan

  44. rahul satav says:

    I have the change of my krushi plan 128 to 108
    How can i change

  45. rahul satav says:

    I have change my krushi plan 128 to 108 otherwise 99
    How can i do

  46. SUNIL GALA says:

    0251 2492682 number is not working from 2 months and we make a on line complaint also but sill no reply and no one came to check the land line problems.do needful

  47. Dharmendra Singh Patel says:

    Daer Sir,
    my a/c no.-737807491 wimax home broadband speed very slow Your costomer care are not solving my problme.I hope B S N L Company taking action.
    Thanks & Regards
    Dharmendra Singh Patel
    Mo.-9303411033

  48. KVS PRASAD says:

    Dear sir I am using internet (skyp) through BSNL. My daughter now she is
    in U.S. i am paying Rs.900 per month. But I am unable to get proper tower
    I could not get 10 to 15 days proper tower I am facing lot of problem
    please solve the my problem on urgent basis.

  49. purushotham says:

    My phone 26483467. IT IS DEAD for the past 3 days. Lodged a complaint got complaint reg no. Contacted several times customet care, they do not respond get music for long timr. Waste of our time. Till todste nobody id bothered to rectify my telephone. On previous occasions one mr.mari gowds was promptly coming and attending to complaints. Of late there is deficiency of service. Our TN complaints are not attendedimmedistely threby we. Have been putinto lot of invonvrnience. This is dB for yr infn needful action.

  50. fiaz maqbool fazili says:

    excuse me sir-despite repeated requests the incoming facility on my mobile 9419003559 is not reactivated we have paid all bills–I am facing lot of problem.As this is the only contact number -please solve the my problem on urgent basis.

    • Vishal says:

      @Fiaz, please register your complaint on the site of PG cell of BSNL or DoT, the links are given in the above post, just click any one of them.

  51. A C dey says:

    Respected sir,
    Iam a land line telephone holder No 033 25381516
    which is out of order for last one month we make
    several complain for it but get no result please help
    us.

  52. MP GEORGE says:

    MY BSNL LANDLINE NUMBER 04842612049 IS NOT WORKING ONE MONTH MORE PLEASE MAKE IT AS SOON AS POSSIBLE. CONTACT NUMBER 9946585704

  53. Suprabhat Roy says:

    my phone no.0343-2520653 dead from 10.05.14.this land phone connects to me with my all family & friends. I report in the concern office . no improvement is found. an early action is appriciated.

  54. Umiya Builders & Developers says:

    Hi,
    My land-line Phone line is dead, request you to check as soon as possible,Contact no is: 080 2225 2001.
    Vasanthnagar Bangalore- 560 052.

  55. S.JEGADEESAN says:

    I HAVE RECEIVING SMS FROM UNWANTED CALLS AND Rs.30/ IS FREQUENTLY DEDUCTED. PLEASE DO NOT DITURB (CELL NO.9443550622).

  56. Jitendra gupta says:

    My no 8902765656 my prodlem colar tune.
    plz stop colar tune

  57. JC Yadav says:

    Sir, I am from NE-ll zone (nagaland) I have recharged SMS pack Rs 52 for 2 months on 10 Jul 2014 on mobile No 9402724535. Now it has been observed that Rs 1.50 is being deducted per SMS. Plz check and rectify the problem.

  58. JC Yadav says:

    Sir, I am from NE-ll zone (nagaland) I have recharged SMS pack Rs 52 for 2 months on 10 Jul 2014 on mobile No 9402724535. Now it has been observed that Rs 1.20 is being deducted per SMS. Plz check and rectify the problem.

  59. nanidsh says:

    sir my teliphone is not working

  60. Rajeshkumar says:

    Respected Sir,

    i am a landline telephone No 01883-272910 out of order one month we make sevral complain for it but get no result please help us.

    • Vishal says:

      Contact nearest BSNL office and try to get mobile numbers of GMTD and CGMT and send them SMS of your grievance. It works

  61. manoj says:

    my landline telephone is not workning more than 30 days & broadband is also not working. I had complaint in bsnl office twice & online many times & 1500 198 also. But in registring complaint on online & 1500 198 it says that the problem is solved & when i talk to SO of my area it says that the wires were broken so it will take time more than 30 days r gone but still my problem is not solved i have complaint on the link which you provided http://mis.bsnl.co.in/pgs/internetpgwebregn.asp but still from there is also not any response i get & my telephone is also not working so can tell where should i complain now. pleae reply as soon as possible because now i m thinking to complain in telecom ministry.

    • Vishal says:

      You can find link of PG Cell of Telecom Ministry in the above article, just click and lodge complaint there. Additionally, try to get mobile numbers of GMTD and CGMT of your telecom circle and send them SMS regarding your grievance.

  62. Dearmadam/sir, I have aland in Sangli-pin code 416416.I would like insta bsnl tower in my place let me know what are the procedure to apply and
    what are facilties and remneration we will get.How to regisror my name.

    my mob: 7387493773.
    Thanks/Warm Regards.

  63. Vinoth Kumar says:

    Dear Sir/Madam, This is vinoth Kumar, my BSNL Pre piad mobile no is 9486999460.and i have recharged with 139 Net packs. i tried calling customer care many times unable to reach. i Bought a Samsung galaxy S4 mobile. i have registered with Samsung account but not able to enter into Google play account. it is telling as temporary problem please contact customer care. Please resolve me this issue

  64. ganesh says:

    Hi I’m using bsnl sim but form last 1 month I’m can’t used 3g network I complain so many times but u r costumer support is so poor so fursteting plz resolving my issue.

  65. i buy Bsnal campoioan 531 mobile form sanpdeal i want now about servies center in jamshedpur please tell

  66. SHREE AYYAPPA CHARITBLE TRUST says:

    Land Line no. 0832-2531646 is dead for the last 10 days. we are calling customer care,but no one responding.what is the other source to get the phone repaired.

    reply

  67. gyanendra kumar tiwari says:

    sir,
    i lost my bsnl sim card & the no. was 9424982446. i have bought the sim card from jabalpur(m.p.) but presently i resident from rewa (m.p.) and i submit the whole document (registration form, adhar card, fir of sim card) in rewa bsnl office since 20 aug. 2014 and they provide me the sim card but sim is not working .
    sim card no.8915830703215849722. i want to this sim working with my old no. 9424982446.

  68. b.k.venkataramana naidu says:

    our landline is not working for 15days and internet is also not working

  69. praveen says:

    Is one day or two day data plan in bsnl for blackberry?

  70. chitrank Shrivastav says:

    Hello
    I have a problem with my no 8901451685 , last 4-5 day I m not able to make any call from my no.6 September 2014 I was recharge my no from paytym app , but after that but after that my no have only incoming facility .

    • Soudeep says:

      my bsnl mumber is 8902636590.At 10 th octobor 2014 at 7.55 pm an amount rs1.20 have been deducted my account without any confoation.On that day made no call no sms and any others.So I request to bsnl to refund balence soon.

  71. ajeet says:

    Hello sir…
    I am from banglore…..and by mistake I have taken bsnl sim……..the horror one…..u cant even open the simple page on google…………he he….what the hell use of bsnl 3g sim and datas……..I know u r not facing this probkem….as u urself never use bsnl sim….he he…..my many friends have changed their bsnl sim……..the worst internet service I have seen so far……..my problem is that i cant change it suddenly as par my contacts concern…..
    I just want to an information…as I know you ll not do anything regarding this………..why u have started 3g bsnl internet plan……….????? …atleast give us 1G speed for gods sake…..otherwise start 100G plan so that we can atleast have 3G speed…
    Thank you.

    • yogish says:

      dear sir …. bsnl s very pooor service in mangalore , no distributer . no dsc on market , distributer s saying that he didi not intrest in distribution …and mr sooryanarayan (who s the main head of bsnl 9449037599)s not responding for any calls and complaints …

  72. Ravi kumar says:

    I recharge my no.9463408601 with Rs.251, for 2gb, 3G data plan.
    but amount added in my main balance. so please change my main balance in 3g data pack

  73. Soudeep says:

    my bsnl mumber is 8902636590.At 10 th octobor 2014 at 7.55 pm an amount rs1.20 have been deducted my account without any confoation.On that day made no call no sms and any others.So I request to bsnl to refund balence soon.

  74. RAVINDRAN PILLAI.R says:

    my bsnl number 04812374341 is not working. internet connection is not available. cable lines not connected properly in the premises of krupanagar residentials.

    • mrs indra sharma says:

      I had surrendered my land line telephone no 0141- 2359937 at jaipur in june 2014. but till today I have not received my security money of rs 3000/,please look into the matter and do the needful.

  75. mk ibrahimkutty says:

    I want install mobile tower my land
    Mk ibrahimkutty.manjeri kunnath house.muthuthala post.pattambi via.palakkad distic kerala state679303mkibrahimkuttymk@gmail.com00919946671266 road and currend good area

  76. tapashee says:

    Phone number 0891-2733060, due to cyclone in vizag on october 10 complete wire connection are destroyed , power line are given within a week but coming to BSNL still they have not resolved been almost a month now and following up daily says working on but still pending .please look into the issue .

  77. Bahadur Contractor says:

    Dear Madam ,

    My Landline Number 020-26833295. Residing at Lullanagar .Parsee Colony. Landline is DEAD. DUES ARE CLEARED . SERVICE IS NOT GOOD.

    THANKS & REGARDS,

    BAHADUR. ( 9503118130 )

  78. goutham b says:

    dear sir, i have bought new bsnl sim its not registered please help me.its got activation but not going calls and i unable to receive calls..

  79. Palaniyappan R says:

    Hello!

    Last month I have submitted the application into my local BSNL Office (Kuthalam, Nagapatinam Dist – 609801) for new BSNL broadband connection my personal usage. The time of submission the office staffs promised with in couple of days the person will come for verification and will get the connection soon. But no one not came into my house and after 15 days I went to BSNL office for application status the officer said my home is out of area and sited 400 M from the road. But my home is very near to the Government offices and one water resource office very with 200 M from my home and ONGC with in 500 M only. Also the local government Municipal office with in 400 M only. In this kind of home locations the BSNL officers says out of area.

    This is the way the BSNL employees are working and not ready to give the services to people. But every financial reports Government says running with low revenue.

    Now who is going to take responsible this???

  80. VIJAYAKUMAR.V says:

    SIR,
    MY name is vijayakumar.v from Abudhabi,since one week my phone and DSLis not working.We register the complaint,Technician came ,one day it is working with some abnormal sound,not clear.Sir pls take an action,my kids need dsl for their projects,and my mother is aged,i want to contact my mother by phone.pls take an action.
    Thanks vijayakumar.v

  81. Santosh Kumar says:

    Hi I requested to port my number from UNINOR to BSNL . I have submitted document , MNP code and verification form in BSNL office . they didn’t give me SIM , whenever I call them they reply that they don’t have duplicate SIM . When it available we’ll inform you .
    After one week still they don’t have Sim .
    What would I do . 🙁

  82. roop singh chouhan says:

    Dear Sir / Madam,

    I am having one land line as well broadband connection of BSNL with the name of Amira Pure Foods Pvt Ltd and number of the same is 0141 -2771764 . We are facing problem from day first that connection is frequently disconnecting and land line phone is not working at all since starting . We have lodged complaint against the same but no one bother for solve the problem. I spoke to higher authority but they are also not responding properly .

    I am very much fed up with this practice and now I want to disconnect the same ASAP. Request you to please refund my all payment as the connection was not proper from day first . below is the detail of payment done by me

    1. Security Deposit – 500.00
    2. Advance for broadband – 1425.00
    3. One month Bill – 1930.00

    Total charges = 3855.00

    Thanks and regards
    Roop singh chouhan
    Amira Pure Foods Pvt Ltd
    G1 – 214 , Sitapura Industrial Area,
    Tonk Road, Jaipur
    Pin – 302022
    Mobile no:- 9351421366
    Phone no :- 0141 2771764 (NOT WORKING AT ALL)

  83. S.C.Upadhyay says:

    0120-2700602 & 0120- 2704459 Spacechem Enterprises C-120 B.S.ROAD, Industrial Area Ghaziabad(U.P, Sir it si informad that our both telephones are not working properly. We had lodged complaint on phone No. 198 but there is no find solution. You are requested to please look into the matter at the earliest.

  84. PRIDE METAL PRODUCTS says:

    baljeet singh

    sir
    my wimax problem many times

  85. prithivi says:

    Dear sir,madam
    my land line telephone not working phone no 04425994508 please solve the problem

  86. JITESH GUPTA says:

    Hello Sir

    DO NOT WORK LAST 6 YEARS BSNL MOBILE TOWER IN TALWADA VILLAGE, I HAVE MANY COMPLAIN. BUT NOT ANY WORK. SO FULL MOBILE TOWER INSTAL.
    VERY VERY PROBLEM IN THIS VILLAGE.

    VILLAGE:- TALWADA
    TALUKA:- VIKRAMGAD
    DIST:- PALGHAR
    MAHARASHTRA
    401607

  87. Jayachandran says:

    Dear sir,
    I am a BSNL Landline customer for more than 3 decades.But just over three months ago my Landline number 0478-2877689 became dead.It has been working erratically for the past many months before it finally died more than three months ago.It has a broad band connection too.Inspite of my complaints and personal visits to the Aroor Bsnl office nothing has been done.But they were so prompt in sending me bills for ungiven services that i paid cursing.I am requesting you to kindly reconnect the line with the broad band and adjust the amount i paid for the future bills.
    Jayachandran
    Thoppil House,Eramallor PO
    Cherthala Taluk,Alpy Dt
    Kerala
    phone-0478-2877689
    9349422760

  88. Raman Mehta says:

    Firstly, here are my connection information.

    Phone Number:- 01733-230499
    Customer Id:- 1021281799

    I need to tell you that around two years back, I had registered a complaint for “Malfunctioning of broadband” .

    For this, I tried to talk to customer care executive to register my complaint but phone kept on ringing and then disconnected. I tried so a many times but got the same. At last, I registered a complaint through IVRS. After one week, internet started to work fine.

    Again after one year, there again started frequent disconnection of internet. So I again tried to register a new complaint on call, there was an IVRS message telling that your complaint had already been registered and work in progress. So i waited for sometime. After two weeks, I tried again but there was same message. Then I visited a nearby exchange office(Pinjore). They told me that the line was fine and there could be a fault in modem even without inspecting it. Next day, i took my modem to exchange and they kept it there till evening. It was working fine. They told me that they would visit me next day to resolve the issue. Many days passed but they kept on saying the same thing about visit “Aaaj Kar denge or kal kar denge”.

    I had already taken so many leaves from my office so that i could have them at my home but no one visited. One day they came to my place and interchanged the line with the one that was working fine and told me there would not be any issue now onward.I said to them that it was not a permanent solution for the problem as the other line could have the same problem. But they didn’t reply and moved on. It was around two weeks that internet worked fine and the same issue started again and I came to know that this time they had interchanged the line again to make broadband to work for the other customer.

    It made me really annoyed. It wasn’t possible for me to be at home to get that issue resolved by them. Then I decided to register an Online Complaint at “http://selfcare.ndc.bsnl.co.in”. I registered there and waited for the confirmation or revert email. But I didn’t get any email in response. Every time i visited the website and clicked on the link to get the password as it should be sent on email but there was no such email.I even couldn’t reset the password as the message displayed “Your id is not verified. It is under process once it will confirmed then you can change your password.”. So i was left with no other option rather than waiting for the revert email.

    Last I visited the exchange office again on 13/1/2015. They told me that there was fault for wire and they would need wire of 400 meter in length and asked me to talk S.D.O Virender (9416044744) for wire. I made him phone calls so many times as he was not present in the office.Even there was no response for the phone calls. Around at 4 o’clock in the evening, he received the call and assured me to get that done within two days.Its been four days now and nothing had been done and no response for the phone calls by S.D.O.

    Two days back, it was by luck that I could talk to customer care executive and she informed me that the complaint that was registered two years back was still not closed and she couldn’t lodge a new complaint unless the previous one was closed. So she guided me talk on 0171-2640640, 0171-2602700. Also she confirmed my id for “http://selfcare.ndc.bsnl.co.in”.

    I called on 0171-2602700 and narrated the lady (PG Appellate Authority) the whole issue and she assured me to look into the matter.

    Yesterday, I received the call from 0171-2631543 and the man asked me that if the internet had started to work but i replied him that still its not working as it actually wasn’t working. After few hours, i received an email with content
    “AS PER SDE KKA, TEL NO. 230499 IS DISCONNECTED DUE TO NON PAYMENT.” from SDE OPN Ambala

    So as per received email the bill is not cleared which is not true and reverted back on the email with last bill payment e-receipt. I have also attached here bill payment e-receipt.

    Now i am really very fed up of all this and need a solution for my problem.

    Looking forward to hear from you!!!

  89. pankaj kumar says:

    BSNL WIMAX
    HAVE BSNL WIMAX CONNECTION . MY WIMAX PLAN IS HOWI-750, THIS PLAN SPEED IS 512 KBPS TO 2 MBPS BUT PRESENT SPEED IS BELOW 12KBPS,In the night speed is more worse. I complain about it several times but no one is listening My ACCOUNT NO. IS 180462245..USER ID- EB10027563@bsnl.in PLEASE SOLVE THE PROBLEM. MY MOBILE NUMBER IS 9807083157 PANKAJ KUMAR FROM VARANASI (U.P)

  90. Shajahan says:

    Sir,

    I have problem with internet connectivity and several time I had complaint through the Exchange and portal every time they will come fingering here and there and they will say it will be ok and they will take some money and its happening last 2 years can please tell me where I have to complaint.

  91. KABEER says:

    Respected sir,
    I am a land line telephone holder No 04832769609
    which is out of order for last one month we make
    several complain for it but get no result please help
    us.CONTACT NUMBER 9895457448

  92. RAHUL VERMA says:

    sir me apne plot me tower lagwana chahta hu kyki hamare yaha network ki bhut hi problem hoti hai internet chalna to dur ki baat phone per sahi se baat bhi nhi ho pati hai baat karne ke liye idher udher ghumna padta hai network ke liye isliye mai apne plot me tower lagwana chahta hu taki logo ko is samasya se chutkara mile mera contect no -07398107145

  93. hemendra says:

    Dear Appellate Authority
    I have a BSNL broadband connection at my home, for the past many months I have been facing problem in the modem as such wifi not working, websites not opening, internet access error, etc etc. The modem is on monthly rental and I had made complaint several times via customer care service and engineer has visited my place, BSNL has sent the same engineer again and again & he is saying that you need to change the modem, since my modem is on rent so I told him to replace it but he told me to purchase another company’s modem. I don’t understand what to do, if I didn’t want to purchase any modem then why he is forcing me and not repairing the existing one, if he want he can replace it with another BSNL modem, but he is not doing so and making unnecessary excuses.
    Please provide a satisfactory solution for the same.

  94. Gopal Singh says:

    Respected sir,
    I am a land line telephone holder No 01972-263599
    which is out of order for last one month we make
    several complain for it but get no result please help
    us.CONTACT NUMBER 9418468599
    reply

  95. sagar tamhane says:

    Dear Sir/Mam,

    mai apke vadgaon nimbalkar exchange ka custmer hu aur mera
    number hai 02112-272566
    sir mai apke broadband service ka custmer hoo aur mera plan Rs.1275
    hai,lekin mujhe usme jo speed milata hai wo mere kisi kam ka nahi
    hai,mere speed ke bare me maine mere exchange aur sub division me bar
    bar cumpleint kiya hai lekin mujhe koi bhi service nahi mil payee hai.
    internet mere bussiness ke liye behat jaroori hai,

    maine aur malegoan k pathan sir(02112-254220) ne check kiya

    Mera Plan 4mbps Ka hai Aur Vadgoan Ka disslam 2mbps ka hai

    mera LATANCY 300MS CHAHIYE WO 1600-2000 mil raha hai

    CUSTAMER END pe bhi aur MDF ROOM ME Bhi Same hai

    mera DISSLAM NO-3360 Vadgoan Nimbalkar hai

    PORT NO -181/3360

    NIB SE – TTA MUBIN MULLA AUR
    GTO ALBERT
    (020-26351414)

    In Sab Ne Check Kiya But Koi Fayda Nahi
    result muje nahi mil raha, Unhone bola
    Midea me problem hai OFC Change Karni Padegi
    Is Problem Ko Mai 2 Month Se Face Kar Raha Hu
    Koi Meri Compliant Pe Dhyan Nahi Deta Please Help Me
    Mera Net Ka Bill Har Month Aa Raha Hai Par Muje Koi
    Benifit Nahi Mil Raha

    My contact -9860113868 / 9623109109

    • Vishal says:

      From your nearest BSNL office, you may get telephone number of GMTD, call him and tell your grievance clearly.

  96. omprakash says:

    Sir.
    i am omprksh gov.emply my home kajha khurd – Mau
    but i live in meerut partapur-meerut neyer- Bigbhit resort(up)
    sub krke dekh liya tab bhi netwark nahi aa raha hai
    swich on/of karne ke bad bhi nahi hua.
    mo no-9452629040

  97. pooja says:

    dam waste bsnl….no proper service…you guys are utter waste dont care about people…atitute in u people…guys plz nvr use bsnl
    …….. hate this to do core took d connection last week still no 1 to come nd fix d line….nd d serives guy says i wont come showing demand..government can’t even take action and provide a good service i request all plz dont dont use bsnl this is utter waste tym waste money waste
    .

  98. pooja says:

    Waste bsnl serives …i hate this people government service are like this oly u people show us demand one of there who suppose to do der work that man says i m not gonna come i will come when i want just took new connection last month stil this ppl dont ve tym to come home nd do d service plz who all thinking to take bsnl boardband dont take….plz take action

  99. rammachandran.n says:

    yesterday my telephone service has been cut.please check the line immeditaely

  100. Sanjay Gupta says:

    Dear Sir,

    The telephone line in my ward is very ruptured due to which I am facing severe disturbances in landline and also multiple instances of telephone service being not available. Even after lodging complaint multiple times with the local grievances cell and SDE over the past several months, the services are not getting resumed satisfactorily and the complaints are being resolved only to face the same again within few days and in some cases even the next day.

    I have tried multiple ways to follow up with the local BSNL administration to come up with a long lasting solution but have always been disappointed with the lack of dedication the Govt appointed officials heed to the grievances and request of a common man.

    I have tried contacting Bhopal and Jabalpur head offices and have registered my complaints with them several times and every time the landline services resume only to get disconnected again within a few days.

    Please address the grievance as soon as possible because more than half of the time during the past several months the landline services have been unavailable and if and when the complaints are being resolved there is severe disturbance in landline due to which it is utterly impossible to have even a short conversation with anyone.

    Thank You.
    Sanjay Gupta
    Ward No. 28,
    Sneh Nagar,
    Behind Keshar Plaza Complex
    Balaghat (M.P.) – 481001
    9424906650
    Email: akshay.agrwl.07@gmail.com

  101. ANIL KUMAR.R says:

    Complaint against new connection
    I had submitted an application for a land line connection along with internet facility on 10.042015 at Venjaramoodu Telephone Exchange. They accepted my application and said to contact the service person in Plakeezhu Exchange because they are the contact person against this connection. So I contacted him and he came to my home on 11.04.2015 for verifying the line that already held in my house and after checking the line he said that some activation in the line is needed and he will come on 13.04.2015 and will give the connection. So I cancelled my business trip to chennai on verifying his availability in13.04.2015 and he promised me that he will come on 13.04.2015. But he didn’t came on that date. I contacted him several times and he refused to come to my home for giving me the connection. Up to this date I had not get the connection. So I filed a petition on consumer court against BSNL Office, Venjaramoodu, BSNL Office , Plakeezhu and BSNL Office Kanyakulangara. Copy of my petition is as per attachment. This is for your kind information.

    Your’s Faithfully,
    Anilkumar
    melepulithanathe veedu
    koliyacode.p.o
    venjaramoodu
    thiruvananthapuram
    kerala
    pin:695607
    a petition on consumer court against
    1; BSNL OFFICE VENJRAMOODU
    PH:04722874040,04722875555

    2; BSNL OFFICE PLAKEEZHE
    PH:04722582000,04722582121

    3; BSNL OFFICE KANYAKULANGARA
    PH 04722834444

    • Vishal says:

      You should lodge the complaint on the sites whose links are given in above article

    • anil kumar. r says:

      ANIL KUMAR.R says:
      April 28, 2015 at 4:58 pm
      Complaint against new connection
      I had submitted an application for a land line connection along with internet facility on 10.042015 at Venjaramoodu Telephone Exchange. They accepted my application and said to contact the service person in Plakeezhu Exchange because they are the contact person against this connection. So I contacted him and he came to my home on 11.04.2015 for verifying the line that already held in my house and after checking the line he said that some activation in the line is needed and he will come on 13.04.2015 and will give the connection. So I cancelled my business trip to chennai on verifying his availability in13.04.2015 and he promised me that he will come on 13.04.2015. But he didn’t came on that date. I contacted him several times and he refused to come to my home for giving me the connection. Up to this date I had not get the connection. So I filed a petition on consumer court against BSNL Office, Venjaramoodu, BSNL Office , Plakeezhu and BSNL Office Kanyakulangara. Copy of my petition is as per attachment. This is for your kind information.

      Your’s Faithfully,
      Anilkumar
      melepulithanathe veedu
      koliyacode.p.o
      venjaramoodu
      thiruvananthapuram
      kerala
      pin:695607
      a petition on consumer court against
      1; BSNL OFFICE VENJRAMOODU
      PH:04722874040,04722875555

      2; BSNL OFFICE PLAKEEZHE
      PH:04722582000,04722582121

      3; BSNL OFFICE KANYAKULANGARA
      PH 04722834444

  102. ahamad.k.c says:

    Respected sir,

    Iam a land line telephone holder No 4962588485 which is out of order for last 15 days we make several complain for it but get no result please MAKE IT AS SOON AS POSSIBLE.
    CONTACT NUMBER 9526660090/04962587713 .

  103. Priyash Thakur says:

    Dear sir,I made online recharge of rs.122 on no.9431733593on 4th march and 2nd may 2015.Both the time message came that recharge is successful but non of the time my balance came.Now I want my recharge any how.transaction id for 4th march is #FCVA150304138104974 and for 2nd may it is #FCVA150502167059494.ibwant the revharge any how

  104. pihu says:

    When someone calling me its says my no doesnot exit wtf is going on yr i dnt understnd

  105. Ravindra Khopade says:

    Very bad network &no responsible people work at bsnl
    I will book 120 compalent in 2 years but no result bsnl phaltan say port your number anathor opretar I have no need costamar

  106. my phone no of bsnl is 02641 251120. My address is B-2/1, Birla Copper Township Dahej, Talua Vagara dist bharuch. My broad band is not working properly.It work for some time and after that the signal dis appear. Pl look into the matter.and rectify it.

  107. Jensa says:

    Hello sir

    I am Jensa john . I am using BSNL broadband service , but here service is too poor , even i can’t open a simple google page. please do something

  108. harshit gupta says:

    Dear sir
    I have taken a line of Bsnl in my WiFi yesterday only and I want my user I’d and password to access net and I have called to Bsnl to give it to me and they are not coming and telling that the order has not came the person who has came in my house he has told that he will come in half and hour so please solve my problem

  109. RAMESHWAR SINGH KHICHAR says:

    Sir
    My landline no. 01592-277343 is dead since 2 months. Not any response of complain.

  110. lakshmanan says:

    Sir I am from tamil nadu,bsnl 3g service is very worst,I usualy working banking services with bsnl 3g service.but 3g service disconected every 30 seconds

  111. Gurpreet Singh says:

    Dear Sir

    I would like to bring every one’s attention towards the helplessness expressed by the person of contact on the WIMAX help lines. Also I find it unfortunate to mention here that some times the tone of the person of contact over the help line is usually annoyed and rude one. A particular Mr Sushil Kumar is usually my point of contact on the help line and he on numerous occassions has expressed helplessness . Two days ago he refused to file the complaint on the account of server malfunction. Ever since then the help line number is out of service.

    Here I also would like to mention that my numerous complaints on the Help line has gone waste and to no avail for no response was made as such problem of intermittent wimax connection , connection drop , extremely low speed is persistent , I am using Wimax facility since past 8-9 months but with deep regret I have to conclude that BSNL Wimax has not been satisfactory and the order of service is extremely depressing. The helpline person advice to contact the area-exchange while the exchange members advice to make complaint over help line number . This is almost evil and inhumane in nature to the customers. :p
    Please advice

    A BSNL customer on verge of depression
    Gurpreet

  112. Bhinder says:

    dear sir there is main problen in our whole villages which are nearst to samana ( patiala ) my village is chupki po kakrala . dear we have face this problen from last 3 week . nobody try to solve our problem . the main problem is in our brodband speed . it remains like zero … in downloading an also in surfing . my no ll is 01764258271 . my contact is 9465440703 .7837031235

    • Bhinder says:

      nd sir the workers of bsnl says the ac is not work properl;y so thats why the machines get heated . sir it is stupid excuse fore a user . i dnt like service of bsnl ll in our area .. thanks sir

  113. minaj baitha says:

    Hi i’m minaj.my no is 9430680176. its no has both outgoing and incoming calls closed.pls restart my bsnl no.and how to start my no pls suggest me.

  114. minaj baitha says:

    My contact no 9084948170.

  115. vishal tandon says:

    sir i have done recharge rs 178 in my bsnl no but recharge unsucessful plz help my money debited my sbi account i have done recharge thrugh just recharge it .com my no is 9479417761

  116. lakshay choudhary says:

    Please sir landline no 0154- 2847066 in SRIGANGANAGAR (RAJASTHAN)
    These number reset please beacuse phone is lock and am any time come to bsnl exchange office and not reset your officer

  117. paul sushanth says:

    My landline not workig for a week. O8819246761. Paul Sushanth Jaladi

    • Vishal says:

      It would be better if you contact GMTD and then lodge the complaint on PG portal as links are given above in the post.

  118. Manoranjan says:

    Very bad service by BSNL. All the officers and employees ignoring their work and frwarding some other numbers to contact. We people keep on trying because of some hope in getting the good service. But still nothing happens good.

    My landline and broadband was not working. I raised complaint and for nearly 3 months it didn’t work. Some employees directly said, sorry we are not able to repair the things.
    Then we told please disconnect the broadband give the landline only. They agreed.
    But then after few days automatically our landline number changed.
    Then after 3 – 4 days the new landline also became dead.

    If we are calling BSNL, some people are giving other people numbers, but no one is neither helping or resolving these issues.

    Totally fed with the pathetic service by BSNL.

    Without using i have done all kind of payments. Things are not resolved, but still every month at right time bill is generating.

    Just don’t understand how to get out of this.

    Please suggest.

    My landline actual- 08025639771
    Number changed automatically to- 08025639353

    • Vishal says:

      You must contact GMTD, BSNL of your area directly as well as lodge complaint by clicking the links given in the above post.

  119. Laxmish says:

    Hello Sir.

    Good Evening .

    This is our land line number 08276 286761 (Somavarapete, kodagu, Karnataka)

    more than 6 months is not working our landline
    We Have already complaint with General Manager in madikeri but not response

    we are already pay the monthly landline bill also

    I rely angry your service is not a good

    I am rely bad impress with your service

    I humble Request plz repair our landline, i am very trouble.

    We are waiting for your valuable response.

    • Vishal says:

      Better you contact CGMT and simultaneously lodge the complaint by clicking the link given in above post.

  120. rajesh gendre says:

    sir mera phone nambar7882286763 he mah me 10 din hi chal rah he billa 1000 tak aa rah he 16/07/2015 se banda he linemen ko bele rah he o aaj aaj kar ke abhi tak thik nhi kiy he
    santhinagar bhilai chhattisgarh me bhi bola ke dekha he koe nhi suna rah he

  121. मे मनावर घार जिला म.प्र.से निलेश पाटीदार मनावर एवं आस पास के गाव की बि.एस.एन.एल.कि यहा बहुत बडी समस्या है नातो यहा लेडलाईन .ब्राडबेड ओर नाही मोबाईल सही चलते है टेलीफोन विभाग मे भी कई बार बोला एवं जिला आफिस मे भी बोला लेकीन कोई सुनवाई नही हो रही है सब अधिकारी यही बोलते है कुछ समय मे टीक होजाएगा लेकिन जब से मनावर मे ब्राडबेड चालु हुए है तब से आज दीनाक तक ब्राडबेड सही नही चलते है आए दिन पुरा पुरा दीन नेटवर्क बद रहता है
    बडी आसा के साथ मे यह आप को लिख रहाहु की ईस समस्या का आप जल्द से जल्द निराकरण करेगे धन्यवाद

    इन अधिकारीयो को फोन पर बतायाहै
    मनावर ०९४२५४१३३११
    घार ०८९८९५७८९८९
    इन्दोर ०९४२५००११२७

  122. Kunal says:

    i have purchase wimax conection this address
    Kunal Raina
    Flat no. 2 block no. 13 lame no. 2 jagti township nagrota jammu pin code 181221

    but bsnl through no budy any response intalagtion process uprade so plz intalled my wimax device
    My mob number is 9086394601

  123. Abdul rouf says:

    Excess billing of my mobile no 9419041213 please rectify the same

  124. sanjay bajpai says:

    We are not getting BSNL signal in pune Sangaria building A. It is difficult to maintain BSNL. Please help me.

  125. shripad harshe says:

    I am residing near Pomli Falia Nama, Wadi, Vadodara.

    An exchange Box is installed near Pomli Falia Naka. The same is broken
    since many years which requires either proper maintenance or replacement.
    Due to this problem, many times land line phones are not working. The verbal request is made to concerned staff.

    Please do the needful.

  126. manoj kumar sharma says:

    sir my landline phone No 0294- 2488824 is not working. lying dead . please do needful & get it repaired . regards. on line complaint system is also not working . hope earliest action pl.

  127. gopal says:

    Sir my land line n. 0291-2263111 10days se ded
    he complain bhi ki lakin thik nahi kiya cgm rc meena se bat kiya lekin koi karvahi nahi ki he

  128. rajesh gendre says:

    halo sir
    sir ji meraname is rajesh gendre vill khedamara jamul durg phona nambar 7882286763 he 04/08/2015 se banda ho gay he aap se niwedan he ki laen thik kar de

  129. satyanarayan dash says:

    We are not getting BSNL signal in chingudikhol-beguniapada block-(in kallikote telephone subdivision)ganjam,odisha. I have been applying for broad band connection, but the JTO of khallikote replied me that there is no span in our locality, and the cables are not in running condition and it can never be repaired due to insufficient supply of material.sir, cant I get the broadband connection? Plz take necessary action soon so that our problems will be solved.

  130. I am kundan kumar singh . I am from gorakhpur. My mobile no . 9795759164. I want to port Aircel to bsnl . without any sufficient reason failing.
    With Regards
    kundan kumar singh
    mobile no. 9795759164
    (1) porting coad is ……….. VALIDITY ENDS ON 09.05.2015 without any sufficient reason failing.
    (2) porting coad is DE252713 VALIDITY ENDS ON 27.05.2015 without any sufficient reason failing.
    (3) porting coad is DE279569 VALIDITY ENDS ON 13.06.2015 without any sufficient reason failing.
    (4) porting coad is DE388824 VALIDITY ENDS NO. 13.08.2015

  131. Rajeswari says:

    My phone no.26377138 is dead for the past five days. Pl arrange to rectify immediately.

  132. R.Gurumurthy says:

    I am having Broadband unlimited plan 2Mbps speed upto 8Gb and afterwards 512Kbps ,, but never it works in that speed but to my astonishment ,a message comes as ” DNS probe completed no internet” and I have to book a complaint and restore every time ,, How an unlimited scheme can end I don’t know! let the plan work as per the specified speed

  133. Kochunarayanan says:

    I have a bsnl telephone no.2741988. Whenever it is dialed, the message is “ALL LINES IN THIS ROUTE ARE BUSY.
    PLEASE DIAL AFTER SOME TIME”

    WILL THE AUTHORITIES CONCERNED LOOK INTO THIS URGENTLY?

  134. deepak says:

    Dear sir i m from bokaro .. with broadband consumer no iz 06542236460. .. i m using it since 3_4 years … but approx 2-3months before it is useless no internet access … i complain many timesbut always without any solution it automatically closed … so i m very tensioned …..
    What can i do .. plz give any solutions … otherwise i cut my connection….

  135. dinoop says:

    i am dinoop
    bsnl ineter net is verry slow very slow poor… bad connection

  136. Ajay Gupta says:

    Dear sir,
    We have done online complaint so many times but nobody has come to visit in our office till date, at present our Phone is dead but you send the bill in every month. we are really very fade up after all.
    We are suffering tremendously in this regard,
    Hence you are requested to send your representative in our office immediately otherwise we can’t make any payment for the current bill.

    Thanks & Regards

  137. jefin says:

    Vary poor service I complained before 5month ago. About broadband line probam. But unfortunately Bsnl des’t get any action. Very shameful Bsnl service . What the hell they doing..

  138. T.Raju says:

    I am having BSNL land line connection 28600256 at Rajarajeswari Nagar, Bangalore. I have sought for shifting of the said phone connection in the same locality/same telephone exchange. But still even after one week my Telephone is not shifted.This is poor service from BSNL. This is why people are deserting BSNL. Raju.

  139. Amol Kharat says:

    I am Amol resident of Maharashtra (Aurangabad ) . I am using BSNL 3g service , but here service is too poor , even i can’t open a simple google page. please do something

    Amol

  140. rajesh gendre says:

    halo sir
    sir ji meraname is rajesh gendre vill khedamara jamul durg phona nambar 7882286763 he 22/08/2015 se banda ho gay he aap se niwedan he ki laen thik kar de

    reply

  141. Basudeb Ghosh says:

    I Basudeb Ghosh and mobile no.9433227701 and I am working in Garden Reach Shipbuilders and Engineers Ltd., (Ministry of defence Undertaking) at 43/46, Garden Reach road, kol-700024. During my office hours my phone is not working due to signal problem for last one month.

  142. SUNIL says:

    Dear All,

    I heard from one my friend that BSNL services are getting better now, so I purchased a new Sim on 25th with the commitment from Shop owner that it will be activated max. 48 hrs today is 7th day day but still number was not activated..

    Please help me to get my problem resolved ASAP..and I am hoping my voice will not be ignored Thanks!

    Regards,
    Sunil kumar
    Mob-7897555533
    BSNL no-9473515246

  143. gaurav gupta says:

    Sir, my land line is not working, its on dead mode from last 25 days.
    I complained but still i didnot get any response from them…
    Name: gaurav gupta
    Add: 43 MG Road sonkatch
    distt Dewas (M.P.)
    Mobile no. 9907120711

  144. Aarthi Yayathi says:

    Am using BSNL Internet connection.. I would say that it is one of the worst networks.. The services are very poor and connectivity is lost often.. Though it is faster to browse, there’s no proper connectivity signal.. Pls do somethng..

  145. kumar Anand Mishra says:

    sir, I have made port my mob no. 9756084097 from idea to bsnl. sir my complaint is, that idea has blocked my no. but till now bsnl has not started my no, pls look into the matter

  146. ILLYAS KP says:

    MY LAND PHONE IS DEAD NOW.I COMPLAINED NEAR BY EXCHANGE.BUT,TECHNICIANS WILL SAY TO ME THAT AS A LAME EXCUSE. SO I HAVE NO OTHER GO. WE WERE PAYING THE UNNECESSARY BILL FOR BSNL. SO IN THIS SITUATION I REQUEST YOU TO TAKE AN IMMEDIATE ACTION.WERE WERE SUFFERING FROM THIS PROBLEM.

  147. shaiju says:

    i am complained,lineman visited.. but modem indicating red light always……

  148. Brijendra prajapati says:

    sir my landline no. is 07681-254577
    my phone is dad and no recieve internet connection

  149. Dear Sir
    My Telephone no 0674-2380924 is dead since one months I have already complain at BSNL many times but no action has been taken for repair.

  150. m.k.yadav says:

    sir I use bsnl broadband but one day landline dad and one day broadband not working Manny tipice off comlant but I not use my data plz help me immediately .
    and I want lass my bill month of September plz take axcen

  151. sir,Am using BSNL Internet connection.. I would say that it is one of the worst networks.. The services are very poor and connectivity is lost often.. Though it is faster to browse, there’s no proper connectivity signal.. Pls do somethng..

    reply

  152. karan singh saini says:

    hello sir i am living in rail coach factory kapurthala i am using bsnl3g but here is service is too poor even i cant open a simple google page pl do some thing

  153. mahendra. r.Poonater says:

    I registered complain on 23rd of September .as my phone us dead my Num is 24996608.till a date no 1 is listening and despite repetedly complaining everyday they have only 1 thing to say your complain is forwarded to higher authority and your problem will solve in next 24 hours..already 240 hours passed.

  154. NIRDOSH says:

    My calls were barred and inspire of paying bills on 5/10/15 and calling customer care on 1503 it has not been restored. Whenever I talk to customer care they will confirm that it will be restored within 4 hours but over 48 hours passed. What shall I do

  155. Ajay Gupta says:

    My Land line number is 22594136, my Instrument not properly work
    since last 1 month, you are requested please replace the instrument as early as possible.

    Thanks & Regrads

    For Gupta Freight Carriers

  156. Ajay Gupta says:

    Dear sir,

    My Phone No.033-22594136 is dead and we are in too much trouble
    due to the reason, please look into the matter immediately.
    kindly do the needful.

    Thanks & Regards

    For Gupta Freight Carriers

  157. Ajay Gupta says:

    Dear sir,

    My phone no. is 033-22594136, which is lying dead since last 5 days,
    We have lodge a complain online, our docket no. is 13317049732 dt.27.10.15. we are tremendously suffering for the same.
    no BSNL person contact with us nor come to see the problem from your end till date. we are very puzzle for such poor service.
    You are requested to solve the matter immediately and start our line
    as early.

    Thanks & Regards

    For Ajay Carriers Ltd.
    69, Pathuria Ghat Street
    Kolkata-700006
    ( Ajay Gupta )

  158. rajeshgendre says:

    bsnl broadband nat he lekin 20 dina se mera net nhi chal rah he phona7882286763 shi chal rah he lekin net nhi chalrah he howsinghbord bhilai chhattisgarh exchange me bola bola kar ho gay he par koe nhi suna rah he 1000 Rs bill to har mah aa jat he par time par nhi diy to lin kat diy jata he ham har mah bill time par de dete he to net kaina thik karega sir ji plz reply kare thanks&regards (rajesh gendre)khedamara (jamul) bhilai chhattsgarh 490024

  159. bsnl broadband nat he lekin 20 dina se mera net nhi chal rah he phona7882286763 shi chal rah he lekin net nhi chalrah he howsinghbord bhilai chhattisgarh exchange me bola bola kar ho gay he par koe nhi suna rah he 1000 Rs bill to har mah aa jat he par time par nhi diy to lin kat diy jata he ham har mah bill time par de dete he to net kaina thik karega sir ji plz reply kare thanks&regards (rajesh gendre)khedamara (jamul) bhilai chhattsgarh 490024

  160. Musthafa says:

    Dear I am musthafa
    My broadband connection and lanphone is not working in last 2weeks and meney time we complaint in makkaraparampa (malappuram disdiric. kerala state)bsnl service department they only replaying by computer message no other respond thy no have responsibility to repair? And I want pay the bill correct time there is no excuse for me bsnl if not possible to repair as soon as possible please tell me how can I cancel the connection and I want search other good service my lanphone number 04933240692 unniankutty n

  161. imtiaz khan says:

    Sir my bsnl lendline is ded for one month no bade sol my problm

  162. michael......jaimon geoege....shaji.anooppreeja reji says:

    We were so far previlaged in using b.s.n.l as hour own.but we now really regret of your utter carelessness of ur service.now we have great financiall lose as well as failiure of our official duties do to the rash failure of communication through b.s.n.l …..who will be responsible for it.how will u repay our loss…. Fr.michael .p….9447486822

  163. nikesh kumar p jain says:

    resp sir
    from 9.11.2015 complent giving on phone but till today i can’t use data plain why but in bsnl moblie services no one person is ready to take the coustmer complient why my mobile no 09448382830

  164. shankerlal bhathi says:

    My phone no. is 080,22227772 which is lying dead since last 6th manth,
    We have lodge a complain online, our docket no. is dt.27.10.15. we are tremendously suffering for the same.
    no BSNL person contact with us nor come to see the problem from your end till date. we are very puzzle for such poor service.
    You are requested to solve the matter immediately and start our line
    as early.

    Thanks & Regards

    For sree sonana impex mobail no-9449786585
    163/9 shop no 1 ramesh steel market
    kumbarpet main road bangalore-560002

    ( shankerlal bhathi )

  165. karunakaran says:

    no not working around one month take action

  166. Akshita says:

    Today i call to bsnl toll free number but after ending the call my balance from my account is deducted it costs Rs. 6.90 ..Instead of toll free no. My balance is deducted and when i call toh customer care the denied to refund my balance. I want my balance back..i need an answer why my complaint will b not registered by customer care .

  167. dheeraj says:

    myself dheeraj kumar I have lost my bsnl sim on saturday morning but bsnl care centre is on leve for two days.now what will do customers and me

  168. sunshine says:

    Dear sir/ Madam,

    BSNL Service is worst our office telephone service went dowe more than a 30 days still not up , if we complaints in our local BSNL office they give us Smile and they will Say this is BSNL, If BSNL is not able to provide proper service why BSNL exist ?

    Please provide us Answer

    Regards,
    Sunshine

  169. sunshine says:

    Our Contact number

    +91 8254 278446

    Regards,
    Sunshine

  170. विनोद सिंह says:

    सर नमस्‍ते
    मैने अपने ऑफिस दोराहा जिला सीहोर मे BSNL ब्रॉड बेंड कनेक्‍शन लगवाया है जो कि बहुत ही धीरे चलता है और कनेक्टिविटी भी कभी भी आती जाती रहती है जिससे कि काम करने मे बहुत परेशानी हो रही हे एवं आपके ऑफिस स्थित सीहोर मे फोन नं. 07562-221200 पर भी इस बात की कई बार सूचना दी गई पर कोई हल नहीं निकला
    सर आपसे निवेदन है कि हमारी समस्‍या का समाधान करें
    धन्‍यवाद
    मो. नं. 9229652577 , 8962436107

  171. Pankaj says:

    Hi, guy’s if nothing works, then you may tweet the complaint to MoC or may post complaint to Facebook page of MoC. And be sure, it works.

  172. ali ashker says:

    My Mobil no recharge 150 not success full Mobil no 9747075639

  173. My BSNL telephone cum Internet connection from the UG cable to the Board on compound of House nearing No.186,5th Main Rajiv Gandhinagar, Nandini Layout B-96 was damaged by by neighbour (House No.185)while concreting the area above the UG line of BSNL. The internet signals are not in uniform frequency since then. and further the wire from UG cnnection to the Boards are yying above the ground which is subject to damage by parking of the cards, 2 wheelers by my neighbour. On telephonic complaint the BSNL staff though came did not set right the things ie., under grounding the cable upto the junction box. Even witten complaint during October 2015 ave not been attended. I wonder why this apathy for a regular customer. The staff at the BSNL Yeshwathpur are avaible only after 10.45 Hrs and I can not make it since I am also a centralgovenment servant which requires my presence by 9.30 Hrs daily. I am in anxiety every day due to the wire lying above the ground, which is subjected to DAMAAAAGE by Animals, Vehicles, and anti-socials.
    kindly let me have the un-interrupted BSNL/INTERNET signals WHICH IS REQUIRED FOR EXECUTING MY OFFICIAL AS WELL AS PERSONAL WORKD. bsnl nUMBER 080-23579760- MOBILE nO. 9980010257
    Further kindly inform whether I have to pay any mandatory official/Non oficial Fees for setting right the cable connection. It takes pain since I am lodging this complaint at 23.45 Hrs on Thursday the 10th December 2015. LET ME HEAR GOOD NEWS ROM YOUR SIDE LEASE.

  174. Gopakumar says:

    Respected Sir/Madam,
    I Gopakumar using BSNL sim since last 7 years. In my village BSNL tower is available but Since last 2 months BSNL tower is not working properly. And whenever power goes off even we loose our network connectivity too.. Everyday all the BSNL customer in my village are suffering due to poor range and connectivity. I have complain many times regarding this problem in BSNL offices But still no response came.
    Unfortunately people are forced to shift to other service provider.
    I request you to kindly do the needful.

    Thanks & regards,
    Gopakumar
    Sree Gokulam
    Vadakkevila
    Balaramapuram
    Trivandrum 695501

  175. Yogesh Sharma says:

    my LandLine broadband connection of telephone no 0141-2475029 is out of service since last 1 week every day i files complain without solving the complain they state that problem has been solved.

    Every day morning I files complain every day evening got an sms from bsnl that problem has been solved.

  176. Kamal Makhija says:

    Dear sir
    I am Kamal Makhija (contact no.9415135316) I would like to inform you that I had installed BSNL wimax Brodband at my brick field Ruma Kanpur but I didn’t use it because its not working from day one and I was Socked when I called Mr.Pradeep Tiware employee of BSNL contact no. 9451691675 for complaint purpose for the same he replied that he is not responsible for this then tell me or suggest me where and whom i have to contact to resolve this issue, waiting for your reply….

  177. RuhulRuhul says:

    Sir, I have a bsnl mobile no.9435293042 which was issued on special offer to Rate catter today Assam Varak valley Shamoyik proshngo page no.9.
    News papers hade line Call rate 80 % off
    26 recharge per 3 second Local and std 1 paisha and other per 3 second 2 paisha.. But me recharge 26 know my call charge 1second 2 paisha…
    What this ??
    Me waiting reply my mail I’d.

  178. umang says:

    Sir…i am from kota . I am using BSNL 3g service , but here service is too poor , even i can’t open a simple google page …. please do something

    • Vishal says:

      Pl lodge the complaint on PG Portal of BSNL and DoT, the links are given in the above article.

    • I am having internet connection since 2012.The UG connection of the internet to the junction box was damaged by my neighbour (House No.185) while concreting the area above the UG Cable and presently cable wire is open to the air, rain,and stray dogs. Though written complaint made during October2015 no action has been taken to place the same below ground till junction box even to the end of the Nov- 2015. If BSNL charges any fee for the civil work I am prepared let me know. I request u to rectify the same so that I an avail the un-interrupted internet service. Further I am also a central Govt Servant which involves touring the state. MY Mobule No. 9980010257/ BSNL No. 080-23579760. With great pain.

  179. Krishna Prakash Gupta says:

    I krishna Prakash Gupta of 21, Pathuria Ghat Street, Kolkata-6.
    My Land line no.033-22599174 , I have got a telephone bill for Rs.237/-
    due dated 28.12.15.
    Reference to the above I like to inform you that, I already paid the bill amount by ICICI Credit Card ( T.D.- FCDR2612155772904 Dt.26.12.15
    You are requested to lookout the matter for the same.

    Thanking you !

    Yours faithfully

    Krishna Prakash Gupta

  180. Dear mam,sir i has some problems of your tower. My native place madurai in aarappalayam angayarkani avenyu power cut sudenly tower cut so i don’t speak in every person. I has join in the cug group of nesam plan so pls request solve my problem

  181. Sheikh Mohammad Ikbal says:

    my landline number is 228070(07165)(Tel :Sausar,Post : lodhikada, dist-Chhindwara State :Madaya pradesh ).Internet connection attached to this is not working since 10 days and running very slow. please note that in 28 dec,2015 i have contract the no-9425391616 and 08989919599 ( May be 15 times) No response from BSNL sausar team.Very poor service. Than i register the complain today which no is 1028791232..Any executive is there to help……?

    My cell no is 9425819735 and 9424734608.
    Regards

    Sheikh Md. ikbal
    m/s Raymond Ltd

  182. MY paramilitary SIM NO 8988171882 FREE NO 9418695882 AND 9418562640 NOT FREE PL. 20 MINTS FREE MY PH. NO

  183. sussainathan says:

    Dear Sir,

    My Land line & Internet connection 04153 237218 is not working for the last 10 days. I approached local BSNL Mugaiyur branch no response.

  184. venkatesh says:

    Hello sir this is venkatesh . i have given you a letter to stop the broandband connection and setteled the bill of november and asked to only land line but am still receiving broadband bills.i would like to request to say cancel of broad band and contunue only the land line connection and i have attached the copy of cancellation letter & bill of november month.

  185. T.N.SUNDARAM says:

    hi

    LAND LINE NUMBER : 0251 – 2408639

    I AM STAYING IN DOMBIVILI WEST. FOFR THE PAST 5 TO 6 DAYS MY LAND LINE IS NOT WORKING PROPERLY. NOW THE PHONE IS DEAD. KINDLY LOOK INTO THE MATTER AT THE EARILEST.

    Regards

    NARASIMHAN.S

  186. anil kumar katiyar says:

    My mobile set Nokia 720 bearing bsnl sim with no. 8004931107 is lost in transit today at 6.00 pm. Please, block the sim so that mis use of sim may be avoided.

  187. charu says:

    WiFi range is not coming in rooms

  188. Sir,

    My Landline 04252 227375 not work last one week. I cannot use netbank last one week. I complaint in branch so many times. But still now I cannot get the solution. Please help us to solve my request at an earliest.

    Thanks

  189. LMS,GA DEPT,GOVT OF ODISHA says:

    I Want to inform you that, my landline number is 0671-2509188 with the internet plan BBG COMBO ULD-3500 .The internet connection is not working since 7 days .No response from BSNL Office. EVEN I REQUESTED SO MANY TIME TO THE HIGHER OFFICERS in cuttack.
    We are uploading all cases / order & judgment of Orissa high court through online on daily basis. So please take it seriously regarding this problem .I HOPE U WILL TAKE SOME STRICKE ACTION RAGARDING MY PROBLEM.

  190. LMS,GA DEPT,GOVT OF ODISHA says:

    I Want to inform you that, my landline number is 0671-2509188 with the internet plan BBG COMBO ULD-3500 .The internet connection is not working since 7 days .No response from BSNL Office. EVEN I REQUESTED SO MANY TIME TO THE HIGHER OFFICERS in cuttack.
    We are uploading all cases / order & judgment of Orissa high court through online on daily basis. So please take it seriously regarding this problem .I HOPE U WILL TAKE SOME STRIKE ACTION REGARDING MY PROBLEM.

  191. Nimbaram says:

    Bsnl internet very poor working Barmer
    3G net slow

  192. Nimbaram says:

    Not work

  193. S.B.Sinha says:

    After portability process on Mob. No.9434729008 net connectivity is unavailable. After contacting at Ujjain circle no proper response is being provided. Please provide net connectivity.

  194. Dinesh Kumar Khatri says:

    My mobile no 9414195700, I have not made any call and a big amount has been debited to my account balance. Please credit back the wrong debit in my account.
    I have contacted your 1503 number twice but they say due to technical reason we cant reply. The system is not working.

    Please do the needful and credit ₹ 314.46 wrongly debited to my account immediately.

    Dinesh Kumar Khatri

  195. Abhimanyu Mandal says:

    My land line phone No.03215-250979 dead since last 4 months. Local complain and online complain even did not show any positive result.Hope the matter will be taken care of on priority basis.

  196. shivangi sharma says:

    Sir, this is shivangi from indiara nagar lucknow .i am using 3g bsnl internet service from last 3years but these days your service is too poor …i am not able to open even single page on google ..i am a working girl …i have to send lots of mails in a day but because of your bad service my work is suffering …now i am forced to change my ISP or i can wait for one or two days if you improve your service in my area….
    Thanking you.

  197. amit bhatnagar says:

    Sir my mobile no is 8764178966. Maine date 2.2.16 ko 399 rupaye ka unsucessful data rechare idbi k atm card s online about 18.43 pm karwaya tha mere atm s rs 399 ki rashi debit ho gai lekin recharge successful nahi hua iske kariban 2 hours baad maine dusre atm card s usi amount ka recharge hdfc bank atm karwaya jo succesful raha mai chahata hu ki jo unsuccessful recharge maine pahle karaya tha uska amount mere idbi bank account m deposit karwane ki karpa kare otherwise consumer court jana padega

  198. Dhanjit Deka says:

    Sir, I am a bsnl customer and my no is 9489036739 of Tamil nadu. presently I am on roaming to Delhi for a few days. The day I roamed, it started showing various problems. Its showing something Dolphin network and not properly working. No outgoing calls. The person on the other end is not able to hear me. Call cut off and most importantly the number is not getting recharged neither online nor from retailers. Even customer care is not able to hear me. So sir what should I do now. Please solve the problem as early as possible. Thanks.

  199. PRADEEP KUMAR OJHA says:

    My landline(07759-242573) is dead since 30.01.16. Wify and internet is also not working.Lodged complaint twice to local BSNL office here and even follow up on phone calla as off now no action.
    Kindly do the needful.

  200. ADNAN AHMAD says:

    Dear Sir/Madam,
    I woul like to inform you that my basic land line phone not geting Fast dialing (Tone dial) and caller ID since last one month. while all these facilities i subscribes last 16 years, suddenly all above mentioned facilities has been withdrawl by area excgange, while i have many time oral complaint to Exchange SDO but he did not solve my problem.
    I request you to go my case symphatically,as i am facing many problem. Please do the needfull.
    Thanks and regards,
    Adnan Ahmad
    8755166786
    9897478642
    1977.adnan@gmail.com

  201. snl broadband nat he lekin 9/2/2016 se 6 dina se mera net nhi chal rah he phona7882286763 shi chal rah he lekin net nhi chalrah he howsinghbord bhilai chhattisgarh exchange me bola bola kar ho gay he par koe nhi suna rah he 1000 Rs bill to har mah aa jat he par time par nhi diy to lin kat diy jata he ham har mah bill time par de dete he to net kaina thik karega sir ji plz reply kare thanks&regards (rajesh gendre)khedamara (jamul) bhilai chhattsgarh 490024

  202. mohd sajid langa says:

    Sir mere mobile par 3g data bilkul bhi kaam nahi kar raha h customer care par kioi responce.nahi mil raha sirf oprator hi bolte rehte h ghuma firakar tape hi chaltu rehti h me bahot paresaan ho gaya hu

  203. utpal Banerjee says:

    sir, my land line no.03214 235454 is dead since 2011.I have registered complaints several times,but sorry to say,NO ACTION TAKEN.may I request for your kind help ?

  204. KAILASH CHAND SHARMA says:

    0141 2750351 Landline number is not working from 2-3 days and we make a complaint.My complaint regd.no.1030488338. but sill not resolved,and no one came to check the land line problems.do needful as earliar.
    my.m.no.9414821661

    KAILASH CHAND SHARMA

  205. Sunil S Bharate says:

    OUR BSNL LANDLINE NO 02402551099 is dead from last week please make it as soon as possible

  206. Ajay Gupta says:

    Dear sir,

    My Land Line No.033-22594136 is lying dead since yesterday (01.03.2016)
    Address is 69, Pathuria Ghat Street,Kolkata-700006.

    we are facing too much problem for the reason,
    Please solve the arising problem immediately.

    Thanks & Regards

    Ajay Gupta

  207. Ajay Gupta says:

    Dear sir,

    My Land Line No.033-22594136 is lying dead since yesterday (01.03.2016)
    Address is 69, Pathuria Ghat Street,Kolkata-700006.
    Complaint Regd. No.13563429092
    (M) 9830231360

    we are facing too much problem for the reason,
    Please solve the arising problem immediately.

    Thanks & Regards

    Ajay Gupta

  208. M SREENIVASA RAO 9849673382 says:

    DEAR SIR/MADAM,

    OUR LAND LINE 08678 288270 KRISHNA DISTRICT-VIJAYAWADA DIVISION NANDIGAMA CIRCLE KEESARA VILLAGE,NOT WORKING FOR THE PAST 10 DAYS AND GIVEN COMPLETE BY PHONE.BUT NOT RESPONDING ANY BODY.\PLEASE TAKE ACTION AND INFORM US ACTION ON ABOVE IMMEDIATELY.

    EVERY TIME WE R FACING PROBLEMS AND EVEN THOUGH WE ARE PAYING BILL REGULARLY.

    REGARDS,
    M SREENIVASA RAO
    CELL 9849673382

  209. vansh khanna says:

    Dear sir

    Its been 10 days our WI-FI was not working but since 3 dayz our WI-FI is not working completely its very sad to know ur bad service .. fix it by tommorrow otherwise i will disconnect it very dissapointing performance give bu your company…

    Vansh khanna
    7087728499

  210. vansh khanna says:

    Sir it has been 10 days our WI-Fi is not working at all. We have paid the bill then it is not working . I have complainted but no one bother to call me to know my problem …
    I am very disturbed with these type of service . I am thinking to disconnect my connection … I give uh 3 days , if uh dont fix it .. i will disconnect my connection forever..

    Vansh khanna
    call me : 7087728499
    368 green avenue ,Amritsar

  211. Saurabh sharma says:

    Dear BSNL,
    Just one month before I recharged full talk time of 150 rupees and just 4 days earlier I recharged 3G data plan for 20 days at 155 rupees. My balance of talk time of 79 rupees was on 0. 019 rupees suddenly. I did not make any calls. If I call at customer care numbers 1503; 18001800-180-1503 line is always busy and no one answers.Your services are so poor. At what basis did you deduct my Talk time balance. Please refund my balance or cancel my SIM. I am repenting after using BSNL sim.
    Yours saurabh Sharma,
    9410690117

  212. Saurabh sharma says:

    My Balance of 79 rupees has been deducted on what basis. Please let me know immediately.
    saurabh sharma;
    9410690117

  213. Dear sir my land line no 040 27866469 we already paid my entire dues long back but as an today they are unable to give my connection my phone is still dead . Please update immediately
    T Shyam Sunder

  214. bsnl broadband nat he lekin 27/4/2016 se mera net nhi chal rah he phona7882286763 shi chal rah he lekin net nhi chalrah he howsinghbord bhilai chhattisgarh exchange me bola bola kar ho gay he par koe nhi suna rah he 1000 Rs bill to har mah aa jat he par time par nhi diy to lin kat diy jata he ham har mah bill time par de dete he to net kaina thik karega sir ji plz reply kare thanks&regards (rajesh gendre)khedamara (jamul) bhilai chhattsgarh 490024

  215. Ajay Gupta says:

    Dear sir,

    Our Land Line No.033-22594136
    69, Pathuria ghat Street, Kolkata-700006 ( Near Bianai Bhawan )
    The above Landline is lying dead since yesterday,
    and it is hampering our work to continue, we are suffering for the same.
    you are requested to look into the matter as early.
    My Mobile contact No. 9830231360

    Thanks & Regards

    Ajay Gupta

  216. Ashutosh says:

    Hi I’m ashutosh resident of muzaffarpur. I am using BSNL 3g service , but here service is too poor , even i can’t open a simple google page. please do something

  217. Gurcharan Singh says:

    I have complained 7 times from 10th April
    8437063711

  218. Abdul Wadood says:

    Dear BSNL Service,
    Most humbly and respect fully. I telling that My mobile no. 9430538144 my mobile not covrege in my home and internet speed is very slow Your costomer care are not solving my problme and I have tried for your BSNL Services. I hope B S N L Company taking action.

  219. laxmi narayan panda says:

    Today I am waiting one hour on room no 7 at bsnl main office rourkela for mnp but no body come in room from 10.30 to 11. 30

  220. Pushplata Shrivastva says:

    Dear Sir
    We have lodged a broad band connection no- 06122640951 has not been working since 3 months due to bridge construction in Chowk Shikarpur nala par, Patna City-800009 (Patna – Bihar). We have file complain on 25th February 2016In spite of many requests personally in the office, nothing has been done. This is the very poor state of affairs with bsnl officers.It is really shocking for us that since 25th february 2016 neither the telephone nor broadband has worked till date and we have received a bill for every month. We could not understand when bsnl has not given service how the bill has been raised to look into the matter and do the needful action.
    Regards:
    Pushplata Shrivastva
    Jangli Prasad Lane Patna-800009
    Phone no- 06122640951
    A/c No- 8007039201

  221. BINOD ORAON says:

    Sir mera bsnl sim block ho chuka h plz Sr apse requst h ki sim mra strat ki jay, sim no 7987479584

  222. R P Jwalendra says:

    Sir

    I have given request to shift the phone from Bull Temple Road, Bangalore to Jayanagar 4th T block, Bangalore. My Old Tel No. 26610524 and alloted new phone No. 26658835. Your department people are saying the no feasibility reason. Shift request given on 5th May 2015. In my apartment 2 phone are working. They are not taking action on this request.

  223. vivek kumar says:

    Dear sir/madam,
    its very same full of bsnl services.i purchased new sim no 9458428303. sum-bid I.D clear verification.its work 6 day only. 25/05/2016 morning its closed auto ma-tick.after 15 day no one help me. its very bed response about your customers.already i will pay 500/- for the sim. S.D,O mobile mr.rajiv closed my no reason is not id.i sum bid my proper id he said “i lose your id on my office” he is very unresponsive person please dismiss him soon.and start my sim other wise i clam on your bsnl mobile soon.

  224. abusali says:

    Dear Sir,
    my a/c no.-0456789252829 home broadband speed very slow Your customer care are not solving my problem .I hope B S N L Company taking action.

    Thanks & Regards
    ABUSALI
    00919443978456

  225. Sajeeshputhirikkat says:

    Sir
    My land line and internet is not working long time . I complained our telephone exchange but their response is very bad . I paying eveymonth the bill. But I can’t use my telephone . my telephone number 04832752376 . what I do

  226. anoop says:

    Bsnl is very bad .
    Anoop 8726262696

  227. apoprva says:

    Sir my bsnl broadband no 0141 2349368 is not working properly I have lodged complainlt previously also two days ago but its not working yet
    Kindly redress problem

  228. K.D.SINGH says:

    I RECHARGED MY BSNL NUMBER 9413437875 TWO TIMES WHICH IS A PARAMILITARY SIM. I RECHARGED ALWAYS OF 99 RS/-.BUT THIS TIME I RECHARGED TWO TIMES MY BSNL NUMBER.

    1. FIRST RECHARGE AT 08:49 WITH REFRENCE ID :-2961667547 BY RETAILER NO.:- 94614496479 ON 05/07/20166

    2. SECOND RECHARGE AT 17:21 WITH REFRENCE ID :-2962464074 BY RETAILERR NO.:- 9413818014 ON 05/07/2016
    BUT I GET THE VALIDITY ONLY FOR ONE MONTH.FOR GET DETAIL ABOUT THIS PROBLEM I CALL ON 1503.BUT THEIR IS NO RESPONSE. BSNL CUSTOMER CARE DOES NOT ATTEND THE CALL.CUSTOMER CARE IGNORE THIS NUMBER.

  229. CHITHRAN MANAPPATTY says:

    SIR, MY BRODBAND CONNECTION NOT WORKING LAST TWO DAYS I ALREADY COMPLIANT BUT NO RESPONSE PLEASE TAKE CARE MY CONNECTION MY CONNECTION #04902358498

  230. SECRETARY MALUR SOCIETY says:

    MY TELEPHONE NO IS 08181-235193 working in rural karnataka, it is service related society to the rural former, my office telephone is not working since one and half year, we need internet conn also. several complaint lodged no response from bsnl side they kept simply mum. complaint lodged in on-line portal is KRK/CO/2016/6145,7658 ETC. This is helpful to rural formers. the exchange is hardly situated with in 2.5 km and several cables are passing near by and not even single telephone is working in this reason, connections are forcibly closed because of bad service. contact mobile 919449623592

  231. subray putta gamad says:

    Respected sir,
    our landline phone number:08419-238073.phone is not working since last 3 months. we have complained to our local telephone office(vajrally) but they didn’t take correct action.and also I have complained to karwar head office. still they didn’t take correct action.we are very puzzle for such poor service.so kindly requesting you to take proper action about this and repair it soon.because in our place there is no mobile phone network also we need landline phone.so please take proper action for this.

    Thanks and Regards
    subray putta gamad
    num:08419-238073)
    Tq:yallapur
    Local telephone office:vajrally
    Dist:karwar
    post:telangar
    pin:581337

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