Airtel & Vi lost 15 Lakh Wireless customers: TRAI October-2021

Last updated on December 21st, 2021 at 11:30 am

Telecom Regulatory Authority of India (TRAI) has released telecom subscription data for the month of October-2021 in which Jio managed to add 17.6 Lakh wireless customers but Airtel & Vi lost 15 Lakh customers. Jio lost 19 million customers in the previous month. BSNL continue to disappoint since the beginning of this financial year.

Wireless Customers

As can be seen in the below table, the biggest gainer is again Jio and has added more than 17.6 lakh customers while Airtel lost 4.9 Lakh customers and Vi lost 9.6 Lakh customers. BSNL keeps the trend of losing customers.

Wireline Customers

All three major private operator’s performance is almost steady while BSNL continues to lose landline customers. The details of Wireline customers of these telecom service providers are shown in the below table.

Telecom
Service
Provider
Wireless customer added in Oct-2021 (Lakh)Wireless customer added in Sept-2021 (Lakh)Wireless customer added in Aug-2021 (Lakh)Wireline customer added in Oct-2021 (Lakh)Wireline customer added in Sept-2021 (Lakh)Wireline customer added in Aug-2021 (Lakh)
Jio17.61-190.246.492.272.372.54
Airtel-4.902.751.380.861.271.08
Vodafone-Idea (Vi)-9.64-10.78-8.340.060.030.07
BSNL-0.23-8.72-0.6-1.05-0.67-0.91

Internet Customers

Other than major TSPs, many cable operators also offer Broadband customers on fiber/ cable or Wi-Fi. ACT and Hathway offer Broadband services on fiber while Tikona offers Wireless Broadband service. Vodafone-Idea offers Broadband services over FTTH through YOU Broadband service provider.

The Wired line Broadband services offer higher download speed as compared to wireless Internet services. All TSPs also have a plethora of plans for customers as per their demand to lure them. The below table shows the Internet customers of all TSPs and Cable operators.

Jio & Airtel has added wireline Broadband customers while BSNL lost Broadband customers. Hathway and ACT are keeping numbers almost the same as of the previous month only. The details of Internet customers are shown in the below table.

Internet
Service
Provider
Wired Broadband customer as on Oct-2021 (Millions)Wired Broadband customer as on Sept-2021 (Millions)Wired Broadband customer as on Aug-2021 (Millions)Total Wireless Broadband customer as on Oct-2021 (Millions)Total Wireless Broadband customer as on Sept-2021 (Millions)Total Wireless Broadband customer as on Aug-2021 (Millions)
Jio4.163.943.71426.60424.84443.86
Airtel3.983.853.69204.73203.45202.27
Vodafone-Idea (Vi)NANANA122.47122.36123.52
BSNL4.725.055.4919.8519.1018.19
ACT1.971.961.95NANANA
Hathway1.071.081.08NANANA
TikonaNANANA0.300.300.30

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