How to Book Complaint on New Online Portal of BSNL

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• Dear Sir
  I recharge for 42/- rs being my wife's mobile no 9427156456 inactive .my transection id for on line recharge 23642107 time17:49:23 amount 42/- on 22nd june 2013,

  I failed to get massage,and on 1503 i wait for 30 minutes onspeaker phone
  for 3 times.

  with very regratefully say that poor customer service you have..

  deepak lalaji
  9427156056

  • Dear Bsnl Provider,
    After recharging with a certain amount i lost and remained is 2.092 rs. i am not satisfied with your service please do some thing.

• Hello sir

  I am monica resident of Jammu . I am using BSNL 3g service , but here service is too poor , even i can't open a simple google page. please do something

  Monica

• Hellllooo sir
  Here is ankur patel.m compalin for shiftting my bsnl phone last 1 months but noboday can rply my complain nd nobody can work that on.so pls do me a flevour. I want need rply possitiv ok.
  Nd also m paid bill every months but last 6 months my phone is not working. So m not a dumb ok.
  If u need money then tell me i pay for this ok

  • Dear Ankur, You must lodge your complaint on the link as provided in the post.
    You can also meet personally or tell your grievance over phone directly to the highest authority of your area, not below the rank of General Manager, BSNL. You can find the name and telephone number of General Manger of your area on BSNL website.
    Your telephone could be shifted in one day.

  • ok

• Sir, I have a bsnl mobile no.9483902505 which was issued on special offer to talk with my landline no. 08226240897 free of charge for a limited minutes in a day. During topup the validity for the same mobile number, the shopper is charged Rs.49/-(for extension of validity) and the plan is automatically changed to Suvrana Karnataka mithra. This has occured accidently.. Sir, kindly restore the orginal plan for the mobile no.9483902505.

• there is a mobile tower of bsnl near road no 2 muzaffarpur bihar ... on the top of hospital which is not providing signals for the user. because the tower has no electric connection for a long time and it run only whenever the electric gone then generator starts and transmit signal according to the office. the office has not getting ectric connection for very long time.. the user of bsnl getting more trouble for call drop, call fail, data transfer, and weak internet speed.. mobile signal catches for other tower which a very long distance.. but the office cant resolved it.. office continue ignore it

• 0671-2300367 Brundaban Patnaik, telephone is dead, payment is updated till Jul'13. still after several reminders the same is not repaired, on enquiry it is understood there is some problem in the cable line. please resolve the issue and confirm.

• Recently, I had online topup-recharge my mobile but transaction failed and an amount of Rs.220 deducted from my bank account but not refunded back into my account. So, I think to lodge a complaint for it. So, real story start now. For two three days continuously I tried the complaint phone no 1503 of BSNL but nobody attended the phone for several hours. I tried the sms services complaint system at 51503 but no response. I used the complaint portal "http://portal.bsnl.in/bsnlcca/login.aspx" but it is not working. After selecting the choice it does not respond further. Registration of mobile also not respond with a password. There displaying another method of complaint booking through e-mail at "bsnl_wscc_bhopal@bsnl.co.in", but actually a fake mail address bouncing back the mail. A government department is cheating. At following webaddress - "http://www.bsnl.co.in/opencms/bsnl/BSNL/about_us/consumer_griev.html" there displaying PG appellate authority to choose with displaying an e-mail address - "@bsnl.co.in". Any computer layman will learn that it is not a mail address or incomplete. Not worked. A office telephone number was displayng - 0755-2767370, but on making a call the system announced that "this number does not exist". What a government department complaint system - All information are either fake or not working at all. How a citizen can raise his complaint? Or for a trifle amount I approach a court every time? How transparency will come and how we can eradicate the corruption?

  • Hi
    You are right
    I too have a similar problem but of over billing
    the worst part is that the staff their is open asking for money
    i am still fighting
    lets see
    what the chairman does hopefully he is man with some principle

• Government workers get salary in each month regardless how bad they perform at work. Most of India's govt workers suck so much and that is the reason of poor service in every sector. Just get the job , then go to job and sleep..and get salary..

  Dont use any fucking govt services .. avoid as many as u can. They dont give any fuck about your complaints. Use all private sector services.

• sir my bradband is off pls check in gursahaiganj kannauj 209722 my no. 05691283035

• My recharge not succesful my transation id mobikwik 1388129959506655 my mobile no7588583915 on reacharge rs 109 my recharge give