BSNL dares to hike fixed monthly charge of rural landline phone by 33%

| March 25, 2015 | 15 Comments

BSNL has taken again a bsnl_ll_bill shockbold step to boost its revenue and accordingly the management has decided to hike the fixed monthly charge (FMC) of its landline telephone services in rural area by 33.33%.

As per info, the FMC, which is presently Rs 90 per month, will become Rs 120 per month, and that increased FMC will come in effect from billing cycle starting from 1-April-2015.

On increasing the FMC, the free calls have also been increased from 90 to 120 and that too can be used on BSNL network only.

bsnl_fmc120

The market share of BSNL in mobile as well as landline segment is continuously declining and as per latest reports, the market share in wireline (landline) segment has declined from 84.26% as on 31-March-2014 to 81.18% as on 31-January-2015. i.e. BSNL has lost a total of 3.08% market share during last 10 months.

BSNL has hiked the FMC of its rural telephones when it has already lost 14,44,162 in last 10 months i.e. rural landline subscriber base of BSNL has decreased from 66,54,430 as was on 31-March-2014 to 52,10,268 as on 31-January-2015.

BSNL was at 4th position as an operator with total Market share of 13.55% as on 31 March-2014 which has now been slides to 10% as on 31-January-2015 thereby putting BSNL on 5th position.

As far as mobile segment is concerned, the market of BSNL, which was around 11.66% as on 31-March-2014 has now been declined to single digit number 8.42% as on 31-Janurary-2015. BSNL is still holding 5th position from last year.

When you receive your landline bill in rural area, don’t get surprised !

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Category: Broadband

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Comments (15)

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  1. There is nothing wrong in raising the BSNL tarriff in view of high class service being provided by highly skilled staff and that too very promptly and with total transparency. My mother is having a mobile connection from a private mobile operator and she faces all sort of problems but is reluctant to give up that connection as it is widely circulated. Despite my best efforts in company’s website i could not even locate its local address and telephone Nos shown were found to be totally false. What can one expect from such companies?It is only BSNL which dares to provide telecom services in rural areas even at a loss. Its motto is service first and profit afterwards.There would be nothing wrong even if BSNL raises DEL rental from Rs 90/- to Rs 200/-. BSNL is providing service in rural areas almost free. What is the meaning of Rs 90/- in the present scenario?

    • p r subrahmanyam says:

      Excellent comment. the rural telephone connections made bsnl a loss making psu. For one conection of land line we habve to spend 25000 rs as capital and rs 1500 as operating expenses. Because in rural areas the houses scattered.

      P r subrahmanyam sde bsnl hyd

    • DK Agarwal says:

      yes, the private companies are betraying the general public

    • RATAGOBAL TTA says:

      NOW bsnl served very cheapest service in remote village areas 24 HOURS DC SUPPLY EXTENTED THE SUB- PREMISS TO ENSURE SERVICE , NOW A DAYS THIS IS VERY COSTLY OF COMMERCIAL POWER SUPPLY MANY EXANGES NOT TO EARN TO MEETOUT POWERSUPPLY COST BUT WE ARE GIVEING RS 120/ TALK TIME LANND TARIFF INCREASE IS A CORRECT DECESION

    • RAO says:

      Respected Sir,

      i think your working in indoor wing u don’t knoe the practical difficulties faced by rural field staff and customers financial problems to pay such a high monthly rent.

      • Jagjit Singh JTO BSNL Jalandhar says:

        No, I have worked indoor as well as outdoor. Handled 12 RSUs along with Main xge ( MBM CDOT ) single handedly while working as JTO Indoor. Also handled those 12 xges while ordered to work as JTO outdoor.

  2. Raman says:

    This is going to hit the company’s interest both in its customer base and revenue aspect.The telecom services of the company are becoming worse day by day.Their broad band services is also following the same path.Their response to customer complaints is awfully bad and at under this condition even with the prevailing rentals the company is facing erosion in its land line customer base very heavily .If the rentals are hiked as found in this editorial, it will be in no time, may in a matter of few years ,they may lose all the customers they are having now, along with the revenue whatever they are giving.It may be very convenient for the government under such a situation to convert it to a private sector without much resistance.Really a very good move to self destruction.

  3. J.Prabhakaran says:

    It is true, even in Metro cities like Chennai, you can not contact any private Telco’s person face to face but only through their agents or by SMS or e-mail or by phone calls. It is also true that after a number of repeated calls from you, they “screen” your calls & will never reply again! Perhaps this is not known to TRAI?

    • truly. even though the customer are dissatisfied in bsnl service they can get satisfied by scolding a bsnl officer directly in to his mouth ( highly qualified officers, post graduates, engineering graduates and even doctoral degree holders) because at least one bsnl office will be available in any short distance area

    • Raman says:

      It may be a fact that customers of private Telco’s are made pillar to post to get their grievances attended and had to make frequent calls to their agents in metro cities like Chennai.May be Chennai Telephones may not give so much trouble to their customers and make them suffer like private operators with so many calls to be made.It makes their life comfortable that any of their ,when they face interruption of their services whether it be their L/L services and their VAS or mobile services despite being able to register their complaints easily, the response in restoring their services will never happen atleast not before one month minimum.Even after restoration after so much delay there is no guarantee that it will atleast for one month.It may go faulty any time and work for either 1 day or 1 month or any period depending on their luck.With this experience none of their customers will dare to take their services first of all and even if they take it because of their ignorance of these problems,they will waiting for their earliest exit to switch over private operators in their area.Even though I am an officer working in this PSU,I have to make out this statement as this the reality of the network services of Chennai Telephones today.

      • Raman says:

        It may be a fact that customers of private Telco’s are made to run pillar to post to get their grievances attended and had to make frequent calls to their agents in metro cities like Chennai.May be Chennai Telephones may not give so much trouble to their customers and make them suffer like private operators with so many calls to be made.It makes their life comfortable that any of their customers ,when they face interruption of their services whether it be their L/L services and their VAS or mobile services despite being able to register their complaints easily, the response in restoring their services will never happen atleast not before one month minimum.Even after restoration after so much delay there is no guarantee that it will work atleast for one month.It may go faulty any time and work for either 1 day or 1 month or any period depending on their luck.With this experience none of their customers will dare to take their services first of all and even if they take it because of their ignorance of these problems,they will be waiting for their earliest exit to switch over private operators in their area.Even though I am an officer working in this PSU,I have to make out this statement as this the reality of the network services of Chennai Telephones today.

  4. bsnl were offering a fantastic service during its early stage in land line sector. bsnl was in profitable condition also that time. still bsnl lost its customer base. no operator give land line service at an affordable rate as bsnl do . still bsnl lost its customer base in land line sector. customers and public are very much calculative. they are very much calculative to single paise. why should bsnl serve such a customer base. double the rent and let the customer base halve, there is no loss and profit. in long terms it will be profitable to bsnl. but bsnl should give better service to the remaining high value customers with

  5. manoj says:

    Why this type of news in media about BSNL only

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